@extends('home.layout.index')
@section('header')

<div class='nav-ul-view'>
  <ul class='menu g'>

    <li class='gi
        
        '>
      <a class='m-item' href='/home'>
        <span>首页</span>
      </a>
    </li>
    <li class='gio
        '>
      <a class='m-item' href='/home/chanpin'>
        <span>产品</span>
      </a>
    </li>
                                <li class='gi'>
      <a class='m-item' id='storeLink' href='/home/shop' data-hd-url='http://hd.oppo.com/act/2016/1001/index.html'>
        <span>商城</span>
              </a>
          </li>
    <li class='gi
        '>
      <a class='m-item' href='/home/notice'>
        <span>公告</span>
      </a>
    </li>
    <li class='gi
        is-active'>
     
    </li>
   
  </ul>
  </div>

@endsection
@section('content')
<main class='main-content slab-white'>
  <div class="supports">
    <div class='wrapper'>
      <ul class='breadcrumb'>
  <li>
    <a href='http://www.oppo.com/cn/'>
      首页
      <span>/</span>
    </a>
  </li>
            <li>
                  服务
              </li>
      </ul>
    </div>

  <div><a><img src="/picture/3333.jpg" alt=""></a></div>

    <section class="brick-m self-service">
      <div class="wrapper">
  <div class="g clearfix">
    <div class="gi one-half">
      <h3 class="h-gamma">自助服务</h3>
    </div>
  </div>
  <div class="g g-wrapper-s">
        <div class="gi one-half lap-one-quarter">
      <a href="#"  target="_blank" class="oppo-tj" data-tj="www|link|service|self-service-0">
        <img src="/picture/20150513060538tyggxkstsr6jfess.jpg">
      </a>
    </div>
        <div class="gi one-half lap-one-quarter">
      <a href="#"  target="_blank" class="oppo-tj" data-tj="www|link|service|self-service-1">
        <img src="/picture/201505130305417d7ooyrsxkgsbpi1.jpg">
      </a>
    </div>
        <div class="gi one-half lap-one-quarter">
      <a href="#"  target="_blank" class="oppo-tj" data-tj="www|link|service|self-service-2">
        <img src="/picture/2017021609023558a4ff53e663c.png">
      </a>
    </div>
        <div class="gi one-half lap-one-quarter">
      <a href="#"  target="_blank" class="oppo-tj" data-tj="www|link|service|self-service-3">
        <img src="/picture/20150611110653lazgmhgcivfqnqen.jpg">
      </a>
    </div>
        <div class="gi one-half lap-one-quarter">
      <a href="#"  target="_blank" class="oppo-tj" data-tj="www|link|service|self-service-4">
        <img src="/picture/20150513060514a37rawfz215rtfiq.jpg">
      </a>
    </div>
        <div class="gi one-half lap-one-quarter">
      <a href="#"  target="_blank" class="oppo-tj" data-tj="www|link|service|self-service-5">
        <img src="/picture/20150513030518fhntvpkzt3ctcpda.jpg">
      </a>
    </div>
        <div class="gi one-half lap-one-quarter">
      <a href="#"  target="_blank" class="oppo-tj" data-tj="www|link|service|self-service-6">
        <img src="/picture/20150513030527fo2itwlpdehmhkdc.jpg">
      </a>
    </div>
        <div class="gi one-half lap-one-quarter">
      <a href="#"  target="_blank" class="oppo-tj" data-tj="www|link|service|self-service-7">
        <img src="/picture/201512220412363xmtqoilhokmog3v.jpg">
      </a>
    </div>
      </div>
</div>    </section>

    <section class="brick-s">
      <div class="wrapper">
  <div>
    <h2 class="h-gamma">产品专区</h2>
  </div>
  <div class="g g-wrapper-s">
        <div class="gi one-third">
      <a id="series-1" class="series no-svg oppo-tj" index="1" data-tj="www|link|service|product-area-0">
        <picture>
          <!--[if IE 9]> <video style="display: none;"> <![endif]-->
          <source media='(min-width: 750px)' srcset='http://static.oppo.com/archives/201505/20150513030506efxvhqj17jbUZaGR.jpg'>
          <source media='(min-width: 300px)' srcset='picture/20150513030513bjz5vtj7jb23gymz.png'>
          <!--[if IE 9]> </video> <![endif]-->
          <img alt='' src='picture/20150513030513bjz5vtj7jb23gymz.png' srcset='http://static.oppo.com/archives/201505/20150513030506efxvhqj17jbUZaGR.jpg'>
        </picture>
        <span class="icon"></span>
      </a>
    </div>
        <div class="gi one-third">
      <a id="series-2" class="series no-svg oppo-tj" index="2" data-tj="www|link|service|product-area-1">
        <picture>
          <!--[if IE 9]> <video style="display: none;"> <![endif]-->
          <source media='(min-width: 750px)' srcset='http://static.oppo.com/archives/201505/20150513030537dT2Ygovyaknas8TQ.jpg'>
          <source media='(min-width: 300px)' srcset='picture/20150513030527uhahi9rmslwiy3w8.png'>
          <!--[if IE 9]> </video> <![endif]-->
          <img alt='' src='picture/20150513030527uhahi9rmslwiy3w8.png' srcset='http://static.oppo.com/archives/201505/20150513030537dT2Ygovyaknas8TQ.jpg'>
        </picture>
        <span class="icon"></span>
      </a>
    </div>
        <div class="gi one-third">
      <a id="series-3" class="series no-svg oppo-tj" index="3" data-tj="www|link|service|product-area-2">
        <picture>
          <!--[if IE 9]> <video style="display: none;"> <![endif]-->
          <source media='(min-width: 750px)' srcset='http://static.oppo.com/archives/201505/20150513030533ukAGWvW07DTJH27M.jpg'>
          <source media='(min-width: 300px)' srcset='picture/20150513030532oyis2ejf4yb9e5gr.png'>
          <!--[if IE 9]> </video> <![endif]-->
          <img alt='' src='picture/20150513030532oyis2ejf4yb9e5gr.png' srcset='http://static.oppo.com/archives/201505/20150513030533ukAGWvW07DTJH27M.jpg'>
        </picture>
        <span class="icon"></span>
      </a>
    </div>
    
        <div id="series-products-1" class="gi one-whole series-products">
            <div>
        <a href="http://www.oppo.com/cn/service/proarea/show/60" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-0-0">
          <img src="picture/20150307020301wevnwmfbtgqlk1ki.jpg"/>
                    <p>Find7</p>
                  </a>
      </div>
            <div>
        <a href="http://www.oppo.com/cn/service/proarea/show/132" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-0-1">
          <img src="picture/201505120405448tq2httiwwr2ydd1.png"/>
                    <p>Find 5</p>
                  </a>
      </div>
          </div>
        <div id="series-products-2" class="gi one-whole series-products">
            <div>
        <a href="http://www.oppo.com/cn/service/proarea/show/64" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-1-0">
          <img src="picture/20150312110337ii81il3aa9ksnapk.jpg"/>
                    <p>N3</p>
                  </a>
      </div>
            <div>
        <a href="http://www.oppo.com/cn/service/proarea/show/62" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-1-1">
          <img src="picture/201503070303350y4fatip7gzxgjtl.jpg"/>
                    <p>N1mini</p>
                  </a>
      </div>
          </div>
        <div id="series-products-3" class="gi one-whole series-products">
            <div>
        <a href="http://www.oppo.com/cn/service/proarea/show/220" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-2-0">
          <img src="picture/20170105120133586dc775d6394.jpg"/>
                    <p>R9sPlus</p>
                  </a>
      </div>
            <div>
        <a href="http://www.oppo.com/cn/service/proarea/show/215" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-2-1">
          <img src="picture/20170105120139586dc77b2ead1.jpg"/>
                    <p>R9s</p>
                  </a>
      </div>
            <div>
        <a href="http://www.oppo.com/cn/service/proarea/show/196" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-2-2">
          <img src="picture/20160315040328ijwgdcd8bgqj1q0f.jpg"/>
                    <p>R9Plus</p>
                  </a>
      </div>
            <div>
        <a href="http://www.oppo.com/cn/service/proarea/show/195" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-2-3">
          <img src="picture/201612071112505847810287340.jpg"/>
                    <p>R9</p>
                  </a>
      </div>
            <div>
        <a href="http://www.oppo.com/cn/service/proarea/show/182" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-2-4">
          <img src="picture/20151208091232uzwv1qnezb2faiz2.jpg"/>
                    <p>R7Plus高配版</p>
                  </a>
      </div>
            <div>
        <a href="http://www.oppo.com/cn/service/proarea/show/180" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-2-5">
          <img src="picture/20151116101154ff9hmh5vegskah5e.jpg"/>
                    <p>R7s</p>
                  </a>
      </div>
            <div>
        <a href="http://www.oppo.com/cn/service/proarea/show/170" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-2-6">
          <img src="picture/20150802120845y7depxllpobwmdbc.jpg"/>
                    <p>R7Plus</p>
                  </a>
      </div>
            <div>
        <a href="http://www.oppo.com/cn/service/proarea/show/152" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-2-7">
          <img src="picture/20150611010628hsgqilormui95evd.jpg"/>
                    <p>R7</p>
                  </a>
      </div>
            <div>
        <a href="http://www.oppo.com/cn/service/proarea/show/68" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-2-8">
          <img src="picture/20150309110335g8e7neyllclhs4vd.jpg"/>
                    <p>R5</p>
                  </a>
      </div>
            <div>
        <a href="http://www.oppo.com/cn/service/proarea/show/67" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-2-9">
          <img src="picture/20150309100304rzarzmnief9d7ji2.jpg"/>
                    <p>R3</p>
                  </a>
      </div>
            <div>
        <a href="http://www.oppo.com/cn/service/proarea/show/65" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-2-10">
          <img src="picture/20150307060352fjcit5hkqqpcgvdo.jpg"/>
                    <p>R1C</p>
                  </a>
      </div>
          </div>
    
        <div class="gi one-third">
      <a id="series-4" class="series no-svg oppo-tj" index="4" data-tj="www|link|service|product-area-3">
        <picture>
          <!--[if IE 9]> <video style="display: none;"> <![endif]-->
          <source media='(min-width: 750px)' srcset='http://static.oppo.com/archives/201701/20170105120146586dca8ed3b18.jpg'>
          <source media='(min-width: 300px)' srcset='picture/20150522030530nojqiojwwnd5lxk9.png'>
          <!--[if IE 9]> </video> <![endif]-->
          <img alt='' src='picture/20150522030530nojqiojwwnd5lxk9.png' srcset='http://static.oppo.com/archives/201701/20170105120146586dca8ed3b18.jpg'>
        </picture>
        <span class="icon"></span>
      </a>
    </div>
        <div class="gi one-third">
      <a id="series-5" class="series no-svg oppo-tj" index="5" data-tj="www|link|service|product-area-4">
        <picture>
          <!--[if IE 9]> <video style="display: none;"> <![endif]-->
          <source media='(min-width: 750px)' srcset='http://static.oppo.com/archives/201505/20150522030527uNExDdcCRGW9OVO7.jpg'>
          <source media='(min-width: 300px)' srcset='picture/20150522030531q2x0udlb8ahaletc.png'>
          <!--[if IE 9]> </video> <![endif]-->
          <img alt='' src='picture/20150522030531q2x0udlb8ahaletc.png' srcset='http://static.oppo.com/archives/201505/20150522030527uNExDdcCRGW9OVO7.jpg'>
        </picture>
        <span class="icon"></span>
      </a>
    </div>
        <div class="gi one-third">
      <a id="series-6" class="series no-svg oppo-tj" index="6" data-tj="www|link|service|product-area-5">
        <picture>
          <!--[if IE 9]> <video style="display: none;"> <![endif]-->
          <source media='(min-width: 750px)' srcset='http://static.oppo.com/archives/201505/20150522030526SY8pQQ3pOuil6qHW.jpg'>
          <source media='(min-width: 300px)' srcset='picture/20150522030518zdef5u0l7ib7pity.png'>
          <!--[if IE 9]> </video> <![endif]-->
          <img alt='' src='picture/20150522030518zdef5u0l7ib7pity.png' srcset='http://static.oppo.com/archives/201505/20150522030526SY8pQQ3pOuil6qHW.jpg'>
        </picture>
        <span class="icon"></span>
      </a>
    </div>
    
        <div id="series-products-4" class="gi one-whole series-products">
            <div>
        <a href="http://www.oppo.com/cn/service/proarea/show/214" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-3-0">
          <img src="picture/20170105120111586dcaa7cff70.jpg"/>
                    <p>A59S</p>
                  </a>
      </div>
            <div>
        <a href="http://www.oppo.com/cn/service/proarea/show/181" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-3-1">
          <img src="picture/20151228031246xsfq3buwvnbrkeob.jpg"/>
                    <p>A53</p>
                  </a>
      </div>
            <div>
        <a href="http://www.oppo.com/cn/service/proarea/show/179" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-3-2">
          <img src="picture/20151125101150tk58uwq6ercekvub.jpg"/>
                    <p>A33</p>
                  </a>
      </div>
            <div>
        <a href="http://www.oppo.com/cn/service/proarea/show/121" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-3-3">
          <img src="picture/20151103081149m16b4hiqndfxiyto.jpg"/>
                    <p>A31</p>
                  </a>
      </div>
          </div>
        <div id="series-products-5" class="gi one-whole series-products">
            <div>
        <a href="http://www.oppo.com/cn/service/proarea/show/123" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-4-0">
          <img src="picture/20150430020417dpzfkpw9jyrzd7tx.jpg"/>
                    <p>U3</p>
                  </a>
      </div>
            <div>
        <a href="http://www.oppo.com/cn/service/proarea/show/59" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-4-1">
          <img src="picture/20150310050358lv181v5rugcwjpwy.jpg"/>
                    <p>3007</p>
                  </a>
      </div>
            <div>
        <a href="http://www.oppo.com/cn/service/proarea/show/54" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-4-2">
          <img src="picture/20150618040644etoowh2a2vpohzvs.jpg"/>
                    <p>1107</p>
                  </a>
      </div>
          </div>
        <div id="series-products-6" class="gi one-whole series-products">
            <div>
        <a href="http://www.oppo.com/cn/service/proarea/show/92" target="_blank" class="oppo-tj" data-tj="www|link|service|product-area-5-0">
          <img src="picture/20150522030539cwgaflc0eavcvraq.png"/>
                    <p>配件</p>
                  </a>
      </div>
          </div>
      </div>
</div>    </section>

    <section class="brick-m">
      <div class="wrapper">
  <div class="g g-wrapper-l clearfix">
    <div class="gi one-whole lap-one-half">
    <div class="g problems-head">
      <div class="gi one-half"><h2 class="h-gamma">热点问题</h2></div>
      <div class="gi one-half"><a href="http://www.oppo.com/cn/service/faq" target="_blank" class="oppo-tj" data-tj="www|link|service|hot-question-more">查看更多</a></div>
    </div>
    <ul class="faq">
              <li class="store-location js-collapse supports__faq">
        <a class="view-details js-collapse-open word-break">恢复出厂后，为何本地的备份文件丢失？
          <div class="faq-icon oppo-tj" data-tj="www|link|service|faq-0-0">
                
              </div>
            </a>
        <div class="store-location-details js-collapse-content g word-break">
          <p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">恢复出厂有两种方式：</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">1、完全清理：不会删除保存的照片、音视频、文档等数据文件。</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">2、不完全清理：会删除手机中的所有数据文件。</span></p><p><br/></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">如果不想清除掉备份文件，则使用“不完全清理”方式恢复出厂：</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">ColorOS 3.0系统：进入【设置】—【其他设置】—【还原】，点击【抹掉全部应用数据与可卸载程序】进行恢复出厂。</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">ColorOS 3.0以下系统：进入【设置】—【更多】—【恢复出厂设置】，关闭或取消勾选【完全清理】，再进行恢复出厂。</span></p><p><br/></p>
        </div>
      </li>
                <li class="store-location js-collapse supports__faq">
        <a class="view-details js-collapse-open word-break">微信等软件无法拍摄视频或录制语音，或提示设置权限，怎么办？
          <div class="faq-icon oppo-tj" data-tj="www|link|service|faq-0-1">
                
              </div>
            </a>
        <div class="store-location-details js-collapse-content g word-break">
          <p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">进入【手机管家】或【安全中心】找到【权限隐私】—【应用权限管理】，找到相应的软件，开启摄像头或录音权限。</span></p>
        </div>
      </li>
                <li class="store-location js-collapse supports__faq">
        <a class="view-details js-collapse-open word-break">如何关闭语音播报？
          <div class="faq-icon oppo-tj" data-tj="www|link|service|faq-0-2">
                
              </div>
            </a>
        <div class="store-location-details js-collapse-content g word-break">
          <p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">ColorOS 3.0系统：进入【设置】—【语音助手】，关闭【语音播报】。</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">ColorOS 3.0以下系统：长按手机左下角的功能按键，启动【语音助手】，点击设置按键，进入关闭【语音播报】。</span></p><p><br/></p>
        </div>
      </li>
                <li class="store-location js-collapse supports__faq">
        <a class="view-details js-collapse-open word-break">呼吸灯不闪烁，怎么办？
          <div class="faq-icon oppo-tj" data-tj="www|link|service|faq-0-3">
                
              </div>
            </a>
        <div class="store-location-details js-collapse-content g word-break">
          <p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">1、对于软件通知，进入【设置】—【通知与状态栏】—【通知管理】，找到对应软件，进入开启【呼吸灯闪烁】。</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">2、对于充电，只有关机充电才会有呼吸灯闪烁。</span></p><p><br/></p>
        </div>
      </li>
                <li class="store-location js-collapse supports__faq">
        <a class="view-details js-collapse-open word-break">如何设置指纹支付？
          <div class="faq-icon oppo-tj" data-tj="www|link|service|faq-0-4">
                
              </div>
            </a>
        <div class="store-location-details js-collapse-content g word-break">
          <p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">微信指纹支付：进入【微信】的【钱包】，点击右上角三个小点，再点击【支付管理】，开启【指纹支付】。&nbsp;</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">支付宝指纹支付：进入【支付宝】的【设置】—【账户与安全】—【安全中心】—【安全保护工具】—【指纹】，设置支付支付。</span></p><p><br/></p>
        </div>
      </li>
              </ul>
    </div>
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    <div class="g problems-head">
      <div class="gi one-half"><h2 class="h-gamma">使用小技巧</h2></div>
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    </div>
    <ul class="faq">
              <li class="store-location js-collapse supports__faq">
        <a class="view-details js-collapse-open word-break">怎么从SD卡、 手机存储等导入联系人？
          <div class="faq-icon oppo-tj" data-tj="www|link|service|faq-1-0">
                
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          <p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">备份到手机上的联系人，都有统一的格式，分享和保存都比较方便。如果你在手机上保存过联系人，或者朋友分享给你联系人，不妨看看怎么导到手机里！</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">打开设置--电话本--导入/导出联系人--从存储设备导入--选择文件后点击确认</span></p><p><br/></p>
        </div>
      </li>
                 <li class="store-location js-collapse supports__faq">
        <a class="view-details js-collapse-open word-break">手机存储的照片，电脑能查看， 但是相册里看不到得原因和解决办法？
          <div class="faq-icon oppo-tj" data-tj="www|link|service|faq-1-1">
                
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          <p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">原因：</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">这是因为某些不规范的第三方应用在作怪！它们在DCIM和Camera目录下生成了“.nomedia”文件，该文件夹在手机端无法查看到，需连接电脑查看。导致相片在手机上“消失”了一样！</span></p><p><br/></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">解决方法：</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">你只需下载一个“隐藏照片恢复软件”就能解决了！</span></p><p><br/></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">操作指导：</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">1、 打开“软件商店”，搜索“隐藏照片恢复”，安装这个修复工具。</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">2、在桌面打开“隐藏照片恢复”，点击“恢复”按钮，等待自动修复完成即可，修复过程不要关机。等待提示“已修复”，进入相册可以看到拍摄的照片。</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">3、若没有检测到照片或录像被恶意隐藏，说明照片文件夹正常。</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;"><br/></span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">小伙伴们请注意：</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">在修复的过程中，不能关机和重启手机，一定要等提示“已修复”才可退出。</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">如果你也遇到了“照片消失”的问题，千万不要方！它们可能是被不规范的APP“恶意隐藏”了，用了C君教你的方法，就能轻松解决问题了！</span></p><p><br/></p>
        </div>
      </li>
                 <li class="store-location js-collapse supports__faq">
        <a class="view-details js-collapse-open word-break">怎么批量删除联系人？
          <div class="faq-icon oppo-tj" data-tj="www|link|service|faq-1-2">
                
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            </a>
        <div class="store-location-details js-collapse-content g word-break">
          <p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">手机上存的号码越来越多，有些人已经好久没有联系过，很多人号码换了一轮又一轮，打不通的号码，一起删掉吧！</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">打开设置--电话本--批量删除联系人--勾选想要删除的联系人--删除</span></p><p><br/></p>
        </div>
      </li>
                 <li class="store-location js-collapse supports__faq">
        <a class="view-details js-collapse-open word-break">系统升级的五种方法
          <div class="faq-icon oppo-tj" data-tj="www|link|service|faq-1-3">
                
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          <p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">方法一：OTA升级</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">手机收到推送版本后，进入【设置】—【系统更新】，下载版本升级。</span></p><p><br/></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">方法二：固件升级</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">进入ColorOS论坛的【ROM下载】下载固件版本，然后进入【文件管理】找到并点击该固件包，然后手机自动重启升级。&nbsp;</span></p><p><br/></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">方法三：Recovery模式升级</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">1、进入ColorOS论坛的【ROM下载】下载固件版本至手机根目录。</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">2、手机关机后，同时按住音量减键和电源键，手机振动后放手，进入OPPO恢复模式。</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">3、点击【清除数据和缓存】清除数据后，再返回点击【安装升级文件】，找到固件包，点击升级。</span></p><p><br/></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">方法四：自助升级</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">将手机拿到当地OPPO客户服务中心或OPPO体验店，使用工具自动下载好升级包后，手机连接电脑一键升级。（部分二级网点还没有安装自助升级工具）</span></p><p><br/></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">方法五：工具升级</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">将手机拿到当地OPPO客户服务中心，工作人员使用电脑软件工具帮你升级。使用工具升级方式，可以彻底优化手机系统。</span></p><p><br/></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">PS</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">除OTA升级以外，其他升级方式都会清除部分或全部数据，所以如果需要保留重要数据，请务必先备份好</span></p><p><br/></p>
        </div>
      </li>
                 <li class="store-location js-collapse supports__faq">
        <a class="view-details js-collapse-open word-break">关闭语音播报的操作方法
          <div class="faq-icon oppo-tj" data-tj="www|link|service|faq-1-4">
                
              </div>
            </a>
        <div class="store-location-details js-collapse-content g word-break">
          <p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">个别用户咨询，当手机来电、来短信时，会出现语音播报，如何关闭？</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">ColorOS 3.0系统：进入【设置】—【语音助手】，关闭【语音播报】。</span></p><p><span style="font-family: 微软雅黑, &#39;Microsoft YaHei&#39;; font-size: 14px;">ColorOS 3.0以下系统：长按手机左下角的功能按键，启动【语音助手】，点击设置按键，进入关闭【语音播报】。</span></p><p><br/></p>
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               </ul>
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